Native reviews. No TrustPilot subscription.
Star ratings, moderation, and review schema — built in.
Customers post reviews on trip pages. Moderation queue, per-trip rating aggregation, schema markup for Google rich-results. Free in the WP.org plugin — no external review SaaS required.
Bundled in the free Yatra plugin · Listed on WordPress.org
Why Reviews & Ratings matters for tour operators
TrustPilot / Trustindex / Yotpo subscriptions cost $25–$200/month and don't natively know what trip you sold. Native reviews tied to actual booking records are more authentic and zero-cost.
What changes once Reviews & Ratings is on
Concrete operational outcomes — not feature checkboxes.
- Customers submit a star rating + body via the trip page.
- Moderation queue — approve before public display.
- Per-trip rating aggregation feeds search-result and listing-card star displays.
- Schema markup for Google rich-results (yellow stars in SERP).
- Verified-purchase flag — reviews from customers with a confirmed booking are tagged "verified".
What Reviews & Ratings unlocks in Yatra
Every surface, every toggle, every audit trail — covered.
Review submission form
Inline on the trip page. Rating + body. Email + name optional for guest reviews; pre-filled for logged-in customers.
Moderation queue
Yatra → Reviews → Pending. Approve, reply, or trash. Approved reviews go public immediately.
Aggregation
Average rating per trip. Shown on listing cards, search results, and the single trip page.
Schema markup
AggregateRating schema on trip pages enables Google to show yellow-star rating in SERPs.
Verified flag
Reviews tied to confirmed bookings show "Verified" badge for higher trust.
Pairs with these Yatra Pro modules
Pro modules that build naturally on top of Reviews & Ratings. Bundle unlocked by any Yatra Pro license.
Customer Accounts
FreeCustomers log in to see upcoming trips, past trips, booking details, downloadable PDFs, profile edits, password resets. Lower support burden, higher repeat-boo…
Trips & Itineraries
FreeUnlimited trips with rich descriptions, gallery, difficulty, duration, meeting points, included/excluded lists, per-trip FAQs, custom attributes, and a day-by-…
Email Automation
Pro · PersonalWelcome, T-7 reminder, T-1 reminder, post-trip review request, win-back at +90 days. Yatra runs the whole sequence from your WordPress, audience-filtered, with…
How to set up Reviews & Ratings in Yatra
No engineering. Open Yatra → Modules, toggle, follow the wizard.
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1
Enable reviews on trips
Settings → Reviews → toggle. Decide whether to require login or allow guest reviews.
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2
Optional — auto-request reviews
Pro Email Automation module can trigger a post-trip review-request email automatically. Free path: send manually.
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3
Moderate
Yatra → Reviews → Pending. Approve good ones, trash spam.
Reviews & Ratings — Yatra Pro FAQ
Want to feel Reviews & Ratings in action first? Try Yatra Pro free →
Can I disable reviews on specific trips?
Will the AggregateRating schema actually surface as yellow stars in Google?
How is this different from native WordPress comments?
Add Reviews & Ratings to your tour-booking website today.
Yatra Pro · Free tier · Bundled in the WordPress.org plugin
Free download · Pro modules add 18 more capabilities.