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Yatra Pro · Growth Messaging

90%+ open rates. Native to your customers.

Booking confirmations, payment receipts, T-1 reminders — on WhatsApp.

WhatsApp Business Cloud API integration. Transactional + reminder + review-request messages via Meta directly. Bring your own Meta credentials, pay Meta per-conversation (a fraction of SMS). Inbound replies route into your Enquiries inbox.

Open rate vs email 90%+ vs ~22%
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Single payment per year · 14-day refund · One Pro license unlocks every module on this tier.

WhatsApp Notifications — Yatra WordPress travel booking plugin (Growth Pro module)

Why WhatsApp Notifications matters for tour operators

Email reaches 95% of customers and is opened by 22%. WhatsApp reaches the same 95% and is opened by 90%+. For "your trip starts tomorrow" or "payment received" — messages where the customer actually needs to see it — WhatsApp wins. The blocker has been Meta's onboarding labyrinth; Yatra automates the orchestration.

What changes once WhatsApp Notifications is on

Concrete operational outcomes — not feature checkboxes.

  • Booking + payment + T-1 reminder + review-request messages via WhatsApp Cloud API.
  • Inbound replies from customers route into Yatra → Enquiries — no separate inbox.
  • Public click-to-WhatsApp widget on trip pages — pre-purchase questions become real conversations.
  • Per-message delivery log inside Yatra — who, when, template, Meta's response, conversation cost.
  • You pay Meta directly per conversation (~$0.005–0.05 depending on category + country). No Yatra markup.

What WhatsApp Notifications unlocks in Yatra

Every surface, every toggle, every audit trail — covered.

Cloud API delivery

Standard Meta Business Cloud API. Yatra orchestrates; Meta delivers. No SMS gateway middleware.

Bundled templates

Booking confirmation, payment receipt, T-1 reminder, review request — pre-approved Meta-template starters you can customise.

Custom templates

Add your own. Submit to Meta for approval (24–48h), use the approved name in Yatra.

Click-to-WhatsApp widget

Floating button + single-trip CTA + [yatra_whatsapp_button] shortcode for any page.

Inbound replies

Webhook ingests customer replies. They surface in Yatra → Enquiries with the original message context.

Conversation cost log

Per-message log shows Meta's conversation cost. Track your WhatsApp spend without leaving Yatra.

Pairs with these Yatra Pro modules

Other modules that compose naturally with WhatsApp Notifications. All on the same Pro license — toggle as you need them.

Email Automation

Pro · Starter

Welcome, T-7 reminder, T-1 reminder, post-trip review request, win-back at +90 days. Yatra runs the whole sequence from your WordPress, audience-filtered, with…

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Abandoned Booking Recovery

Pro · Starter

A 3-step automated email sequence with personalised one-click recovery links. Each link drops the customer back into the exact trip + traveler-count combo they…

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Channel Manager

Pro · Scale

Push trips, inventory, and prices to Viator and GetYourGuide from one WordPress dashboard. Signed webhooks pull bookings back in seconds. Anti-overbooking lock…

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The SaaS this replaces

Same capability. Without the monthly bill or the data middleman.

Tool
Their pricing
The catch
Twilio WhatsApp + builder
$50–$200 / mo + per-message
Plus orchestration build cost (or another SaaS for the orchestration layer).
WATI / Wati.io
$39–$200 / mo
Generic platform; needs custom mapping to tour bookings.
AiSensy
$30+ / mo
India-focused; thin tour-operator integration.
Yatra Pro · Growth plan
One yearly payment. Every module included.
No catch. Your data stays on your WordPress.

How to set up WhatsApp Notifications in Yatra

No engineering. Open Yatra → Modules, toggle, follow the wizard.

  1. 1

    Get Meta Cloud API access

    developers.facebook.com → Create Business app → add WhatsApp product. Get Phone Number ID + WABA ID + temporary token.

  2. 2

    Generate permanent token

    Business Manager → System Users → Generate token with whatsapp_business_messaging + whatsapp_business_management scopes. Never-expires.

  3. 3

    Paste into Yatra

    Yatra → Modules → WhatsApp → toggle on. Paste token + Phone Number ID + WABA ID. Click Test.

  4. 4

    Verify

    Take a test booking with your real WhatsApp number. Confirmation message arrives in seconds.

Higher open rate = higher show-up rate = less revenue lost to no-shows.

Replaces (Twilio + builder + dev work)
$600–$2,400 / year + dev cost
Or: a Wati/AiSensy subscription.
Yatra Pro · Growth Yearly (sale)
from $149 / year
Includes this + AI Assistant + 13 more modules.
Your Meta conversation bill
~$0.005–0.05 per conversation
Paid to Meta directly. No Yatra markup.

WhatsApp Notifications — Yatra Pro FAQ

Want to feel WhatsApp Notifications in action first? Try Yatra Pro free →

Does Yatra take a markup on the per-message cost?
No. You configure your Meta Cloud API credentials in Yatra; messages flow directly between your WordPress and Meta. Meta bills you. Yatra never sees the conversation cost beyond logging Meta's API response.
What's the Meta approval process actually like?
Setting up a Cloud API app + verifying business takes 1–2 weeks end-to-end. Template approval after that is 24–48h per template. Yatra ships pre-approved-style templates so you can start with bundled ones while custom templates are reviewed.
Will WhatsApp customers get spam if I onboard?
Meta is strict — only customers who initiate contact OR who you message via a pre-approved template within 24h of their own activity. The booking confirmation message is allowed because the customer's booking IS the opt-in.
Does this work for transactional + marketing messages?
Transactional: yes (booking confirmations, payment receipts). Marketing messages (promo campaigns): possible via Meta's marketing template category, but rate-limited and opt-in-strict. Recommend keeping marketing in email; transactional in WhatsApp.

Add WhatsApp Notifications to your tour-booking website today.

Yatra Pro · Growth tier · Yearly or Lifetime · Growth or Scale

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14-day refund · One license unlocks every module on your tier.