Travelers manage their own bookings.
My-account dashboard, included.
Customers log in to see upcoming trips, past trips, booking details, downloadable PDFs, profile edits, password resets. Lower support burden, higher repeat-booking rate. No SaaS subscription required.
Bundled in the free Yatra plugin · GPLv2+ · WordPress.org listing
Why this matters
Without a customer dashboard, every "what time is my trip?" or "can you resend my voucher?" question is a support ticket. With one, customers self-serve. Industry data says self-service deflects 30–50% of customer-care tickets.
What changes once Customer Accounts is on
Concrete operational outcomes — not feature checkboxes.
- Customer dashboard with upcoming + past bookings.
- One-click PDF downloads (confirmation, invoice, itinerary).
- Profile management — name, email, phone, password.
- Booking detail view — full traveler list, payment status, balance due, custom-field answers.
- Guest checkout still supported — customers don't have to register if they don't want to.
What you get
Every surface, every toggle, every audit trail — covered.
My-account page
Generated automatically on plugin activation. Shortcode + block available for inserting anywhere.
Upcoming + past
Clean separation of bookings the customer hasn't experienced yet vs ones in the past.
PDF downloads
Booking confirmation, invoice, full itinerary — all one-click from the dashboard.
Password reset
Standard WordPress flow, branded with Yatra emails.
Guest checkout
Customers can book without registering. They get an email magic-link to view the booking if they choose.
Better together
Pro modules that build naturally on top of Customer Accounts. Bundle unlocked by any Yatra Pro license.
Transactional Emails
FreeYatra ships the four core transactional emails every operator sends — fully editable HTML templates with merge tags for trip / traveler / payment / dates. Pro …
PDF Documents
FreeThree PDF templates ship in the free plugin: voucher (booking confirmation), invoice, and itinerary. Auto-generated on every booking, attached to customer emai…
Email Automation
Pro · PersonalWelcome, T-7 reminder, T-1 reminder, post-trip review request, win-back at +90 days. Yatra runs the whole sequence from your WordPress, audience-filtered, with…
How you turn it on
No engineering. Open Yatra → Modules, toggle, follow the wizard.
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1
Install Yatra free
The plugin auto-creates the my-account page on activation.
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2
Customize the menu
Settings → My Account → toggle which tabs appear (upcoming, past, profile, etc).
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3
Optional — add to nav
Drag the my-account link into your theme's navigation menu.
Questions before you upgrade
Want to feel Customer Accounts in action first? Try Yatra Pro free →
Do customers need to register to book?
Can the dashboard be styled to match my theme?
Get Customer Accounts on your WordPress today.
Yatra Pro · Free tier · Bundled in the WordPress.org plugin
Free download · GPLv2+ · Pro modules add 18 more capabilities.