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Yatra · Free in WP.org plugin Bookings

Travelers manage their own bookings.

My-account dashboard, included.

Customers log in to see upcoming trips, past trips, booking details, downloadable PDFs, profile edits, password resets. Lower support burden, higher repeat-booking rate. No SaaS subscription required.

Included in Free plugin · WP.org
Download free on WordPress.org Read the docs

Bundled in the free Yatra plugin · Listed on WordPress.org

Customer Accounts — Yatra WordPress travel booking plugin (free feature)

Why Customer Accounts matters for tour operators

Without a customer dashboard, every "what time is my trip?" or "can you resend my voucher?" question is a support ticket. With one, customers self-serve. Industry data says self-service deflects 30–50% of customer-care tickets.

What changes once Customer Accounts is on

Concrete operational outcomes — not feature checkboxes.

  • Customer dashboard with upcoming + past bookings.
  • One-click PDF downloads (confirmation, invoice, itinerary).
  • Profile management — name, email, phone, password.
  • Booking detail view — full traveler list, payment status, balance due, custom-field answers.
  • Guest checkout still supported — customers don't have to register if they don't want to.

What Customer Accounts unlocks in Yatra

Every surface, every toggle, every audit trail — covered.

My-account page

Generated automatically on plugin activation. Shortcode + block available for inserting anywhere.

Upcoming + past

Clean separation of bookings the customer hasn't experienced yet vs ones in the past.

PDF downloads

Booking confirmation, invoice, full itinerary — all one-click from the dashboard.

Password reset

Standard WordPress flow, branded with Yatra emails.

Guest checkout

Customers can book without registering. They get an email magic-link to view the booking if they choose.

Pairs with these Yatra Pro modules

Pro modules that build naturally on top of Customer Accounts. Bundle unlocked by any Yatra Pro license.

Transactional Emails

Free

Yatra ships the four core transactional emails every operator sends — fully editable HTML templates with merge tags for trip / traveler / payment / dates. Pro …

Explore →

PDF Documents

Free

Three PDF templates ship in the free plugin: voucher (booking confirmation), invoice, and itinerary. Auto-generated on every booking, attached to customer emai…

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Email Automation

Pro · Starter

Welcome, T-7 reminder, T-1 reminder, post-trip review request, win-back at +90 days. Yatra runs the whole sequence from your WordPress, audience-filtered, with…

Explore →

How to set up Customer Accounts in Yatra

No engineering. Open Yatra → Modules, toggle, follow the wizard.

  1. 1

    Install Yatra free

    The plugin auto-creates the my-account page on activation.

  2. 2

    Customize the menu

    Settings → My Account → toggle which tabs appear (upcoming, past, profile, etc).

  3. 3

    Optional — add to nav

    Drag the my-account link into your theme's navigation menu.

Customer Accounts — Yatra Pro FAQ

Want to feel Customer Accounts in action first? Try Yatra Pro free →

Do customers need to register to book?
No — guest checkout works. They're still emailed booking + PDFs. The account is optional for self-service.
Can the dashboard be styled to match my theme?
Yes — uses standard WordPress front-end output. Override the templates in your theme, or use the Pro White Label module for deeper branding.

Pairs well with

Other Yatra modules tour operators usually turn on alongside Customer Accounts.

Dynamic Form Field Starter

Dietary requirements on the food tour. Skill level on the kayak trip. Passport number on the international expedition. Drag-and-drop builder for custom…
Enquiries Inbox Free

A native enquiry form on every trip page. Customer questions arrive in a Yatra → Enquiries inbox with the trip context attached.…

Add Customer Accounts to your tour-booking website today.

Yatra Pro · Free tier · Bundled in the WordPress.org plugin

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Free download · Pro modules add 18 more capabilities.